{QTtext}{timescale:100}{font:SansSerif}{size:12}{backColor:0,0,0} {textColor:65535,65535,65535}{width:590}{justify:left} [00:00:00.00] (music) [00:00:11.37] Are you having difficulty repaying your student loans? [00:00:14.23] You've come to the right place because the CanLearn site has everything you need to know about what to do when student loan payments become a challenge. [00:00:21.70] And we present it in three easy steps. [00:00:25.53] Step 1 - Contact Your Loan Providers [00:00:29.26] If you have difficulty meeting your student loan payments, you should contact your loan providers immediately. [00:00:34.87] That will either be the National Student Loans Service Centre or your provincial loan provider. [00:00:40.56] You'll also want to keep your contact information up to date with them so that you'll continue to receive loan information. [00:00:46.44] By doing so proactively, you'll reduce the likelihood of falling behind on your loans. [00:00:53.10] Step 2 - Review Repayment Help Programs [00:00:57.83] The federal, provincial and territorial governments offer measures to help you repay your student loans [00:01:02.99] when you're experiencing financial difficulty. [00:01:05.81] For example, the federal government has just launched the Repayment Assistance Plan, or RAP. [00:01:12.30] The provinces and territories also have programs. Use the RAP estimator on the CanLearn site and contact your provincial or territorial student assistance office [00:01:21.86] to find out what you might be eligible for. [00:01:24.43] RAP is available to help student loan borrowers manage their debt, by ensuring that they can afford their loan payments. [00:01:31.97] Under this plan: [00:01:33.80] - No borrower will have a repayment period of more than 15 years (or 10 years if they have a permanent disability). [00:01:41.74] - Loan payments are based on the borrower's income, family size and ability to pay. [00:01:48.08] - The maximum affordable loan payment will not exceed 20 percent of a borrower's income. [00:01:53.47] In certain cases where borrowers earn very little income, they would not have to make any loan payments until their income increases. [00:02:01.22] Check out the links below for more information on RAP. [00:02:04.24] There are also a number of other programs offered by the Government of Canada. [00:02:08.31] Check out the CanLearn site to learn more. [00:02:12.78] Step 3 - Apply for the Program that Suits Your Situation [00:02:18.13] Once you have an idea if a repayment program would suit your needs, speak with your loan providers to apply. [00:02:24.62] The large number of programs available means that there is likely one that can help you. [00:02:35.55]